Work Samples

See how we work

Explore the documents we use to define scope, present findings, recommend changes, and report progress. Two illustrative engagements and four additional samples cover HGMA’s six practice areas.

The client organizations, people, scenarios, and figures are fictional. These examples do not describe actual client engagements or results.

Example Engagements

Program & Project DeliveryPrivate sector16 weeks

Larkfield Distribution Co.

Larkfield is a fictional Mid-Atlantic logistics provider with four distribution centers and about 520 employees. Its 14 projects lack a shared intake, reporting, and decision process. The engagement establishes a project management office (PMO) using existing software and staff.

Illustrative results · Week 12

14projects tracked in one register
9 / 3 / 2projects on track / at risk / off track
93%weekly status updates submitted on time
7 of 8actions from the previous review closed
  1. Engagement charterPMO Setup and Portfolio GovernancePDF · 2 pages (opens in a new tab)
  2. Findings memoPortfolio Governance: Current-State FindingsPDF · 2 pages (opens in a new tab)
  3. Operating model and roadmapPMO Structure and Implementation PlanPDF · 2 pages (opens in a new tab)
  4. Portfolio status reportPortfolio Status Report: Week 12PDF · 2 pages (opens in a new tab)
Download four samples (ZIP)

Operations & Process ImprovementPublic sector14 weeks

Alder County Office of Development Review

In this fictional engagement, an 11-person county team handles about 2,100 permit and plan applications a year. Reviews take a median of 41 days against a 30-day county standard. The engagement redesigns application intake and review using existing staff and systems.

Illustrative results · Week 12

24 daysmedian days from submission to decision (baseline: 41 days)
176pending applications (baseline: 410)
4 daysmedian express lane review time (business days)
17%applications incomplete at submission (baseline: 38%)
  1. Engagement charterDevelopment Review Process ImprovementPDF · 2 pages (opens in a new tab)
  2. Findings memoDevelopment Review: Current-State FindingsPDF · 2 pages (opens in a new tab)
  3. Future-state design and roadmapReview Process Design and Implementation PlanPDF · 2 pages (opens in a new tab)
  4. Monthly performance dashboardDevelopment Review Performance: Month 3PDF · 2 pages (opens in a new tab)
Download four samples (ZIP)

Practice Samples

Additional practice samples

These examples include related work for Alder County and Larkfield, along with an operating model assessment for Harbor Lane Community Services.